PART TIME PATIENT ACCESS REPRESENTATIVE ASSOCIATE - RIVER FALLS, WI

Company: Optum
Location: Eau Claire
Posted on: November 16, 2024

Job Description:

$2000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOpportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. -Join us to start Caring. Connecting. Growing together.Location: -River Falls Area Hospital - 1629 E Division St, River Falls, WIThe -Patient Access Representative Associate -is responsible for greeting and welcoming patients in person. - -Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record.Primary Responsibilities:Greets and welcomes patient in personCollects demographic and insurance informationChecks in or interviews patient to complete appropriate paperworkDirects patient to their appointment or procedureMay assist in scheduling add-on appointmentsVerifies eligibility and benefits information for payers and interprets resultsObtains signatures from patients as neededCollects co-pay or deductibles and respond to questions regarding financial assistance programs available. - Refers complex questions as neededUses resources, tools and procedures to complete accounts in assigned work queuesAssists patient in completion of request for information forms and submits to appropriate departmentMay gather medical record information from all departments for collectionYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:6+ months of customer service experience in an office/hospital settingIntermediate level of proficiency with Microsoft Office productsAbility to work every other Saturday & Sunday from 7:00am - 3:00pmMust be 18 years or olderPreferred Qualifications: - -Flexibility to occasionally work other shifts as business requiresRevenue Cycle experienceGeneral office experienceSoft Skills:Quality communication skillsDependability - - -**PLEASE NOTE** The sign-on bonus is only available to external candidates. - Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis (Internal Candidates) are not eligible to receive a sign on bonus. - -At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. - -Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. -UnitedHealth Group -is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. - -#RPO #REDBy applying, you consent to your information being transmitted by Talent to the Employer, as data controller, through the Employer's data processor SonicJobs.
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Keywords: Optum, Coon Rapids , PART TIME PATIENT ACCESS REPRESENTATIVE ASSOCIATE - RIVER FALLS, WI, Other , Eau Claire, Minnesota