Manager of Customer Success

Company: VirtualVocations
Location: Rochester
Posted on: October 29, 2024

Job Description:

A company is looking for a Manager of Customer Success, Inpatient Flow.

Key Responsibilities

Lead and mentor a high-performing team focused on customer outcomes and product adoption
Develop trusted relationships with customers and serve as a product subject matter expert
Collaborate with marketing to create a scalable case study process and deliver ongoing business reviews

Required Qualifications

8+ years of industry experience, including 5+ years in client-facing roles and 2+ years in management
Strong quantitative background, with a minimum of a Bachelor's degree
Expertise in change management and performance optimization
Experience implementing customer success best practices
Willingness to support West Coast customers and work West Coast hours

Keywords: VirtualVocations, Coon Rapids , Manager of Customer Success, Executive , Rochester, Minnesota

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